1. Introduction to Terms and Conditions
These Terms and Conditions (the “Terms”) set out the legal framework governing access to and use of the Cashebo premises and services, including our fine-dining restaurant, integrated land-based casino, and the informational website available at https://cashebo.com/ (collectively, the “Services”).
The purpose of these Terms is to ensure that all patrons and website users clearly understand their rights and obligations, the scope of permissible activities, and the standards of conduct required when visiting Cashebo or interacting with our digital channels. By defining these principles, Cashebo aims to provide a safe, compliant, and enjoyable environment that respects applicable Czech laws and regulations, including those specific to gaming and hospitality.
These Terms apply to all visitors, diners, casino patrons, guests attending private events, and users of the Cashebo website, irrespective of whether services are used on a one-time, occasional, or regular basis.
2. Acceptance of Terms
By entering the Cashebo premises, making or holding a reservation, participating in any gaming activity, dining at our restaurant, attending an event, or accessing and using the Cashebo website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not enter or remain on the premises, participate in gaming or dining activities, or use the website and any related services. Continued use of the Services following any changes to these Terms (as described in Section 9) constitutes acceptance of the updated provisions.
Where you make a reservation or booking on behalf of a group, you confirm that you are authorized to accept these Terms on behalf of all individuals for whom the reservation is made, and you undertake to inform them of the content and binding nature of these Terms.
3. Eligibility and Entry
Cashebo operates as a land-based fine-dining restaurant integrated within an exclusive brick-and-mortar casino in the Czech Republic. Entry to different areas of the premises is subject to specific eligibility requirements and applicable Czech legislation.
3.1 Age restrictions
Entry to the casino gaming areas and participation in any gaming activities are strictly limited to individuals who meet the minimum legal age as required under Czech law for access to casino gambling facilities. Individuals below the legal gambling age are not permitted to enter the casino gaming areas under any circumstances.
The restaurant and selected lounge or bar areas may be accessible to guests under the legal gambling age subject to Cashebo’s internal policies, parental or guardian supervision where relevant, and any applicable statutory restrictions. Cashebo reserves the right to adjust access rules in line with regulatory requirements.
3.2 Identification and verification
To comply with Czech legal and regulatory requirements, you may be required to present valid, government-issued identification upon entry or at any time while on the premises. Identification may be checked to verify age, identity, and where applicable, to comply with know-your-customer, anti-money laundering, or other regulatory obligations.
Cashebo reserves the right to deny entry or require any person to leave the premises if they fail to provide satisfactory identification, do not meet legal or regulatory criteria, or are subject to any exclusion, self-exclusion, or limitation under Czech law or Cashebo’s internal risk and security policies.
3.3 Right of refusal
Cashebo may, at its reasonable discretion and subject to applicable law, refuse entry, limit access to certain areas, or request any guest to leave the premises in order to protect safety, comply with legal obligations, preserve the comfort of other guests, or prevent abusive, disruptive, or unsafe behavior.
4. User Conduct
All patrons and website users must conduct themselves responsibly, respectfully, and in accordance with these Terms, applicable legislation, and any instructions reasonably given by Cashebo staff.
4.1 On-premises behavior
While on the Cashebo premises, you agree to:
- Treat staff, other guests, and third parties with courtesy, respect, and professionalism.
- Refrain from any form of harassment, discrimination, threatening behavior, or violence.
- Respect all gaming rules, table limits, and operational guidelines communicated by dealers, croupiers, and other personnel.
- Comply with smoking, alcohol, and health and safety regulations, as well as any posted or communicated house rules.
- Avoid damaging, misusing, or removing any Cashebo property, equipment, or decor.
Cashebo reserves the right to suspend or terminate your access to the premises or any part thereof in the event of non-compliance, disruptive conduct, excessive intoxication, suspected illegal activity, or any behavior that may place you or others at risk.
4.2 Website use and online conduct
When using the Cashebo website, you agree not to:
- Engage in any activity that could damage, disable, overburden, or impair the website or its infrastructure.
- Attempt to gain unauthorized access to any part of the website, servers, or related systems.
- Use the website to transmit harmful code, spam, or content that is unlawful, defamatory, or otherwise objectionable.
- Harvest or collect personal data about other users without valid legal basis and their informed consent.
Cashebo may monitor access patterns and usage to ensure security, maintain service quality, and comply with legal and regulatory requirements.
5. Reservation, Gaming, and Dining Policies
Cashebo’s hospitality and gaming operations are designed to provide a refined, energetic, and well-organized experience. To safeguard this standard, the following policies apply.
5.1 Reservations and table allocation
Restaurant and experience reservations may be requested via the Cashebo website, by phone, or in person. All reservations are subject to confirmation and availability. Cashebo reserves the right to adjust seating allocations, table locations, or timing within a reasonable range to accommodate operational needs and guest flow.
You are responsible for ensuring that contact details provided when making a reservation are accurate and current so that we can communicate confirmations, adjustments, or exceptional circumstances.
5.2 Cancellations and no-shows
Where a cancellation or change of plans is necessary, you are requested to notify Cashebo within a reasonable time in advance, using the same channel through which the reservation was made or any alternative channel specified in the reservation confirmation.
Cashebo reserves the right to introduce or apply cancellation windows, late-cancellation fees, or no-show charges, particularly for peak periods, group bookings, or special events. Any such conditions will be communicated at or before the time of booking and shall form part of these Terms for the relevant reservation.
5.3 Gaming participation and responsible play
All gaming activities at Cashebo are offered strictly as land-based casino entertainment compliant with Czech law. Participation is entirely voluntary and at your own financial risk. You are solely responsible for your decisions and behavior when engaging in gaming activities.
Cashebo encourages responsible play and may, in accordance with applicable regulations, implement limits, breaks in play, or other measures to support responsible behavior. Staff instructions and table rules must be followed at all times.
5.4 Dining protocols and service
To preserve the quality of the dining experience, you agree to observe any dining protocols communicated by our staff, including timing of seatings, menu availability, special dietary requests, and maximum duration of table occupancy during busy periods.
Menu items, pricing, and availability may change without prior notice, subject to ingredient seasonality and operational considerations. Any allergies or dietary restrictions should be communicated clearly at the time of booking and reconfirmed with your server upon arrival.
5.5 Dress code and conduct in premium areas
Certain areas of the restaurant, bar, or casino may be subject to a smart or elevated dress code, which will be indicated on-site or within reservation information. Cashebo reserves the right to deny access to specific zones or events if guests do not comply with reasonably communicated dress standards or behavioral expectations.
6. Privacy and Data Protection
Cashebo is committed to protecting your privacy and handling your personal data in accordance with applicable Czech and European Union data protection regulations, including the General Data Protection Regulation (GDPR).
Details regarding what personal data we collect, the purposes and legal bases for processing, retention periods, your rights as a data subject, and how to exercise those rights are set out in our dedicated Privacy Policy and Cookie Policy, which form an integral part of these Terms.
By using our website, making reservations, or visiting the premises, you acknowledge that Cashebo may process personal data necessary to:
- Administer reservations, events, and guest relations.
- Comply with gaming, anti-money laundering, and other regulatory obligations.
- Maintain security and safety on the premises, which may include CCTV monitoring where permitted by law.
- Provide you with relevant information and service-related communications, including confirmations and operational updates.
Where required, Cashebo will seek your consent for specific processing activities, which you may withdraw at any time in accordance with the mechanisms described in the Privacy Policy.
7. Intellectual Property Rights
Unless otherwise stated, all content available on the Cashebo website and within our branded materials, including but not limited to text, design layouts, photographs, videos, graphics, logos, icons, audio, infographics, downloadable resources, and overall look and feel, is owned by or licensed to Cashebo and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable right to access and use the website and its content solely for personal, non-commercial, informational purposes related to visiting or using Cashebo’s land-based services.
Without Cashebo’s prior written consent, you must not:
- Reproduce, distribute, publicly display, or otherwise use website content for commercial or competing purposes.
- Modify, adapt, translate, reverse engineer, or create derivative works based on any part of the website content.
- Remove, obscure, or alter any copyright, trademark, or proprietary notices.
Any unauthorized use of Cashebo’s intellectual property may result in legal action, including claims for damages or injunctive relief.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Cashebo and its owners, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the premises, participation in gaming or dining activities, attendance at events, or use of the website.
Without limiting the foregoing, and subject to any mandatory legal provisions:
- You are responsible for your own decisions and behavior when engaging in gaming activities, including any financial outcomes or losses.
- Cashebo does not guarantee uninterrupted or error-free operation of the website and shall not be liable for any temporary unavailability, technical issues, or data loss resulting from circumstances beyond our reasonable control.
- Cashebo is not responsible for personal belongings lost, stolen, or damaged on the premises, except where liability cannot be excluded under applicable Czech law.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited under applicable law, including liability for death or personal injury caused by gross negligence or willful misconduct.
9. Modifications to the Terms
Cashebo reserves the right to update, amend, or otherwise modify these Terms from time to time to reflect changes in legal requirements, regulatory guidance, operational needs, or service offerings.
Where changes are material, Cashebo will take reasonable steps to inform guests and website users, which may include updating the effective date on this page, publishing a notice on the website, or, where appropriate, communicating directly using the contact details associated with a reservation or account.
The version of the Terms published on the website at the time of your visit or reservation will generally apply to your use of the Services. Your continued use of the premises or website following publication of updated Terms will constitute acceptance of those changes.
10. Governing Law and Jurisdiction
These Terms, as well as any use of the Cashebo premises, services, and website, are governed by and construed in accordance with the laws of the Czech Republic, without regard to any conflict-of-law principles.
Unless otherwise required by mandatory legal provisions, any disputes, claims, or controversies arising out of or in connection with these Terms, your visit, or your use of the Services shall be submitted to the competent courts of the Czech Republic.
Nothing in this section affects any rights you may have under mandatory consumer protection laws or regulations that provide for alternative dispute resolution or other avenues for complaint.
11. Contact and Questions
If you have any questions, concerns, or requests for clarification regarding these Terms, your visit to Cashebo, or our handling of your personal data, you are encouraged to contact us using the channels provided on our dedicated contact page.
For general enquiries, reservations, and feedback about your experience, please use the form and contact details available at our Contact Us page. For privacy-specific or data-protection-related questions, please refer to the contact information set out in our Privacy Policy.
When contacting us, please provide sufficient detail to allow us to understand and address your query effectively. Cashebo will make reasonable efforts to respond within an appropriate timeframe, taking into account the nature and complexity of your request.